Frequently Asked Questions

Everything you need to know about our wearable art and curated collections.

What is the typical shipping timeframe for my order?

Standard shipping usually takes 3-7 business days within the continental US. For our limited edition gallery pieces, please allow an additional 2 days for specialized archival packaging.

How do I ensure I select the correct size for apparel?

Each product page features a detailed sizing chart tailored to the specific garment's cut. We recommend measuring a similar item you own and comparing it to our dimensions for the most accurate fit.

What is your return policy for fashion items?

We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that custom-printed 'Gallery Series' items are eligible for exchange or store credit only.

Are the materials used in your clothing sustainable?

Petronella's Gallery is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to ensure our wearable art leaves a minimal environmental footprint.

Can I track my order once it has been placed?

Yes, once your order is processed, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress in real-time.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.